Terms of service

Last Updated: September 11, 2026

Welcome to Urban Choice. By accessing or using our website and purchasing products from us, you agree to the following Terms of Service.

1. General Conditions

Urban Choice reserves the right to refuse service, cancel orders, or limit quantities at our discretion where reasonably necessary.

You agree not to use our website for any unlawful or unauthorized purpose.

2. Products and Pricing

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate.

However, product colors may vary slightly depending on your device or screen settings.

Prices and product availability may change without prior notice.

We reserve the right to correct pricing, description, or availability errors and cancel affected orders where necessary.

3. Orders

When you place an order, you agree that the information provided by you is accurate and complete.

An order is considered confirmed once you receive an order confirmation from Urban Choice.

We reserve the right to cancel an order due to:

  • Product unavailability
  • Incorrect pricing or product information
  • Incorrect or incomplete customer information
  • Suspected fraudulent activity
  • Other circumstances that prevent us from fulfilling the order

If we cancel a prepaid order, any applicable refund will be processed according to our Refund Policy.

4. Payments

We accept the payment methods displayed on our website at the time of purchase.

For Cash on Delivery orders, payment must be made to the courier at the time of delivery.

5. Shipping

Delivery times are estimates and may vary depending on the customer's location, courier delays, weather, holidays, or other circumstances beyond our control.

Please refer to our Shipping Policy for additional information.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

7. Website Content

All content on this website, including text, graphics, logos, product descriptions, images, and other materials, is owned by or licensed to Urban Choice unless otherwise stated.

You may not reproduce, copy, distribute, or commercially use our content without prior written permission.

8. Third-Party Services

Our store may use third-party services such as payment processors, courier companies, advertising platforms, analytics providers, and other service providers.

These services may have their own terms and policies.

9. Limitation of Liability

Urban Choice will not be responsible for delays, losses, or damages caused by circumstances beyond our reasonable control, including courier delays, natural disasters, technical failures, or other unforeseen events.

10. Changes to These Terms

Urban Choice may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised "Last Updated" date.