Shipping policy
Last Updated: September 11, 2026
At Urban Choice, we work to get your order delivered safely and as quickly as possible.
Order Processing
Orders are normally processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
During sales, promotions, or periods of high order volume, processing may take additional time.
Delivery Time
Estimated delivery within Pakistan is generally:
3–7 business days
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.
Remote areas may require additional delivery time.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Urban Choice may offer free shipping promotions or special delivery offers.
Order Tracking
If tracking is available for your order, we will provide the tracking information once your order has been dispatched.
You may also contact our customer support team for assistance with your order.
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact information.
If an order is returned to us because of an incorrect address, incomplete information, or repeated unsuccessful delivery attempts, additional shipping charges may apply for reshipping the order.
Delayed or Lost Orders
If your order appears to be delayed, please contact us so that we can assist you.
Once an order has been handed over to the courier, delivery is also subject to the courier's delivery procedures and timelines.
Damaged Packages
If your package arrives visibly damaged, please contact Urban Choice as soon as possible and provide photographs or videos of the package and product.
We will review the issue and assist you according to our Return & Refund Policy.
Contact
For shipping-related questions, contact:
Email: urbanchoice87@gmail.com
WhatsApp: +92 328 5889600